Frequently Asked Questions
Everything you need to know about shopping with Giordano.
What is the standard shipping time for orders?
Standard shipping typically takes 3-5 business days for domestic orders. International delivery times vary by location, generally ranging from 7-14 business days.
How can I return or exchange an item?
You can return or exchange unworn items with original tags within 30 days of purchase. Simply visit our returns portal or bring the item to any Giordano physical store with your digital invoice.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and region-specific digital wallets like Apple Pay and Google Pay.
How do I ensure I select the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are Giordano products sustainably made?
We are committed to quality and durability. Many of our core collections are crafted from high-quality natural fibers like 100% cotton and linen, designed to last longer and reduce fast-fashion waste.
Can I track my order after it has been shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.